Cancellation & Refund Policy

Posted as of 30 OCT 2025.
Last updated as of 05 DEC 2025

RETURN AND CANCELLATION POLICY

At Raaga Sarees, we strive to ensure that every product you receive meets the highest standards of quality. However, in the rare event that you receive a defective or damaged saree, we are happy to assist you with a return or replacement as per the terms below.

Eligibility for Return

• Returns are accepted only in cases where the saree received is defective, damaged, or not as described at the time of delivery.
• The defect or damage must be reported to us within 48 hours of delivery by contacting our customer support via email or phone, along with clear photographs and an unboxing video clearly showing the defect or damage.
• The product must be unused, unwashed, unaltered, and returned in its original packaging with all tags and labels intact.
• We do not accept returns for orders from countries outside India.

Return Process

• Once your return request is approved, the product should be returned to the following address:

Raaga Sarees,

S-02, 3rd Floor, Pearl Aster Apartment,

5th Cross, M.R. Garden, V. Nagenahalli,

R.T. Nagar Post, Bangalore – 560032

Phone: +91 9480926460

• Upon receiving and inspecting the returned item, we will notify you regarding the status of your return.
• If the product is verified as defective, we will offer you a replacement or a full refund, as per your preference.

Non-Returnable Items

• Returns will not be accepted for reasons such as change of mind, dislike of color or fabric, or size/fit issues.
• Products that show signs of use, damage due to mishandling, or alteration after delivery will not be eligible for return or refund.

Cancellation Policy

• Returns will not be accepted for reasons such as change of mind, dislike of color or fabric, or size/fit issues.
• Products that show signs of use, damage due to mishandling, or alteration after delivery will not be eligible for return or refund.
• Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation will not be possible.
• In case of a successful cancellation before dispatch, the amount paid will be refunded within 7–10 business days to the original mode of payment.